1. Introduction
XUZHOU ADVISORY (“we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, request our services or otherwise interact with us.
We provide legal consultation and commercial support to international businesses dealing with Chinese suppliers. We process personal information only for legitimate business purposes and in accordance with applicable laws and regulations.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
2.1 Information You Provide
When you contact us, submit an inquiry or request our services, you may provide:
- Name and business contact details, including email address, telephone number and company name.
- Information about your business, suppliers, commercial transactions and contractual relationships.
- Details of supplier disputes, including order information, payment records, correspondence, contracts, invoices and shipping documents.
- Other information you choose to provide when communicating with us or instructing us to assist with a matter.
Please avoid sending unnecessary sensitive personal information. If documents contain personal information about other individuals, you should ensure that you are authorized to share it with us.
2.2 Technical Information
When you visit our website, certain technical information may be collected automatically, depending on our hosting configuration and the tools used on the website. This may include:
- IP address and approximate location derived from it.
- Browser type, device information and operating system.
- Pages visited, access times and referring website addresses.
- Server logs and information used to maintain website security and diagnose technical issues.
2.3 Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, remember preferences, maintain security and understand website performance.
The cookies used will depend on the website configuration and the plugins or third-party services enabled. You can manage cookies through your browser settings. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
3. How We Use Personal Information
We may use personal information for the following purposes:
- Responding to inquiries and communicating with prospective or existing clients.
- Assessing requests for legal consultation and commercial support.
- Reviewing supplier disputes, contracts, payment records and other relevant commercial evidence.
- Providing agreed services, managing client matters and coordinating appropriate professional support.
- Preparing proposals, service agreements, invoices and business records.
- Maintaining website functionality, preventing spam, detecting security incidents and troubleshooting technical problems.
- Complying with applicable legal obligations and protecting or exercising legal rights.
- Improving our services and website where permitted by law.
We do not use personal information for purposes incompatible with the purposes for which it was collected, unless permitted or required by applicable law.
4. Legal Grounds for Processing
Where applicable data protection laws require a legal basis for processing, we rely on one or more grounds permitted by those laws. These may include your consent, taking steps at your request before entering into a contract, performing a contract, complying with legal obligations, and pursuing legitimate interests where those interests are not overridden by your rights.
Where consent is the applicable legal basis, you may withdraw it as permitted by law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5. How We Share Personal Information
We do not sell personal information to third parties.
We may disclose personal information where reasonably necessary for the purposes described in this Policy, including to:
- Service providers: Website hosting providers, email providers, security services and other technical providers that support our operations.
- Professional service providers: Lawyers, law firms, licensed agents or other appropriately qualified professionals where their involvement is necessary and legally permitted for a client matter.
- Business counterparties and relevant parties: Suppliers, companies or other parties involved in a matter, where disclosure is necessary for an agreed service and is legally permitted.
- Public authorities and other recipients: Courts, regulators, law enforcement authorities or other recipients where disclosure is required by law or necessary to establish, exercise or defend legal claims.
- Business transaction participants: Relevant parties in connection with a corporate restructuring or transfer of business, where permitted by applicable law.
We seek to limit disclosures to information reasonably necessary for the relevant purpose. Where appropriate, we take steps to ensure that recipients handle personal information subject to suitable confidentiality and data protection obligations.
6. Confidentiality of Client Information
Information submitted in connection with a supplier dispute, contract review or other client matter may contain confidential commercial information as well as personal information.
We use such information for the relevant inquiry or engagement, subject to applicable law and the terms of any service agreement or other confidentiality obligations.
Please note that submitting an inquiry through our website does not, by itself, establish a lawyer-client relationship or guarantee that a particular form of professional privilege applies. The legal status of communications depends on the circumstances and applicable law.
7. International Data Transfers
Our services may involve communications between China and other countries. Depending on our hosting arrangements, service providers and the circumstances of a particular matter, personal information may be processed or accessed in different jurisdictions.
Where personal information is transferred internationally, we will take the steps required by applicable law, which may include providing relevant notices, obtaining consent where required, entering into appropriate contractual arrangements and implementing other required safeguards.
If a particular transfer is subject to additional legal requirements, we will handle it in accordance with those requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, providing services, maintaining business records, complying with legal obligations and resolving disputes.
Retention periods depend on the nature of the information and the circumstances in which it was collected. For example, information relating to an ongoing client matter may need to be retained longer than an inquiry that does not proceed to an engagement.
When personal information is no longer necessary, we will delete it or take other steps required by applicable law, subject to lawful retention obligations and legitimate recordkeeping requirements.
9. Data Security
We take reasonable measures appropriate to the nature of the information and the risks involved to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
These measures may include access controls, appropriate technical safeguards, security monitoring and limiting access to personnel or service providers who need the information for legitimate purposes.
No website, electronic communication or storage system can be guaranteed to be completely secure. Please exercise care when transmitting confidential documents over the internet and contact us if you have concerns about the security of information you have submitted.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request information about how your personal information is processed.
- Request access to or a copy of your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in circumstances permitted by law.
- Request restriction of or object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Exercise applicable rights concerning data portability or decisions made through automated processing.
To exercise a right, please contact us using the details provided in the Contact Us section. We may need to verify your identity and clarify your request before responding.
These rights are subject to applicable legal exceptions, including circumstances in which we must retain certain information to comply with legal obligations or establish, exercise or defend legal claims.
11. Third-Party Websites and Services
Our website may contain links to third-party websites or incorporate third-party content and services. Those third parties may collect information in accordance with their own privacy policies.
We do not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information to them.
12. Children’s Privacy
Our website and services are intended for businesses and adults acting in a professional or commercial capacity. We do not knowingly seek to collect personal information directly from children in connection with our ordinary website services.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can assess the matter and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website technologies or applicable legal requirements.
The revised version will be published on this page with an updated revision date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
XUZHOU ADVISORY
Website: info@xuzhousoft.com
Registered business address: Room 113, Tower C, Hexin Plaza Phase II, No. 27 Fuxing North Road, Gulou District, Xuzhou, Jiangsu, China
We will review privacy-related inquiries and respond in accordance with applicable law.